- CNTV English - CCTV News

HK travel agent to lose license after mainland tourist's death

06-21-2010 14:32 BJT

Travel Industry Council of Hong Kong (TIC) decided on Saturday to terminate the membership of a local travel agency for unscrupulous operation, which may have caused the death of a mainland tourist in May.

This is the heaviest penalty that the council has ever imposed on any member agency. The penalty also means the travel agency could lose its business license.

The Compliance Committee of the TIC held a panel meeting on Saturday to deliberate the incident, in which a mainland tourist died of a heart attack after arguing with an unlicensed tour guide, who allegedly refused to let him leave a jewellery shop.

The panel meeting unanimously decided to impose a fine of 7,000 HK dollars to and terminate the membership of Win's Travel Agency Limited. The penalty is subject to the formal endorsement by a full meeting of the Compliance Committee next Monday in accordance with established procedures.

The agency may file an appeal with the TIC's Appeal Board within 14 days after receiving the notification of the penalty, and its TIC membership will remain valid pending the appeal.

The agency failed to fulfill its duty to provide good service to its clients, and its "unacceptable" conduct has gravely damaged the reputation and image of Hong Kong tourism, said Joseph Tung, the executive director of the council.

Tung said, in a report submitted to the council on Thursday, the travel agency admitted that it was aware that the tour guide was using another guide's license.

The council found during its investigation that Win's Travel Agency is suspected of using and producing false documents, the case will be referred to the police for follow-up action.

Following the incident, the council tightened its rules on tour guides and travel agencies. The Hong Kong Tourism Board also urged mainland visitors to use quality operators.


Editor:Yang Jie |Source: Xinhua

Hot Videos view more

The celebrations are still continuing as the victorious coach, Joachim Loew, has been honored for his achievement in his hometown of Freiburg.
Germany coach Loew honored in hometown of Freiburg

Chinese men´s national team continued its preparations for next year´s Asian Cup, as they managed a one-all draw against visitors Jordan during a football friendly in Harbin, the capital city of Northeast China´s Heilongjiang Province.
China held to 1-1 draw by Jordan

The defending world champs came into the contest with a perfect 6-and-oh record, but they would be in for a tough first half before opening things up in the second.
USA beat Slovenia 119-76 in quarter-finals

Hot Stories more

UK authorities believe killer of James Foley is a British national

Across the UK the hunt is on for James Foley’s killer, who authorities believe is a British national. As Richard Bestic reports from London, Prime Minister David Cameron cut short his summer break to lead his government’s response.

Israeli war jets renews Gaza strike as truce talks stalled

Three Palestinians were killed and 40 others wounded in the intensive Israeli war jets´ airstrikes on the Gaza city on Tuesday night, shortly before an end of a 24-hour ceasefire in the Gaza Strip,

Missouri police arrest dozens after violent night

As the protests in the town of Ferguson, Missouri turned violent with police facing ´heavy gunfire´ from some ´criminal elements´, cops fired tear gas, stun grenades and arrested 31 demonstrators on Monday night.

Picture in news more

More Video News

Choose TV Program