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New recall mechanism welcomed by consumers, manufacturers

07-08-2010 08:49 BJT

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Consumers and manufacturers have welcomed new guidelines, unveiled by China's quality watchdog to strengthen the national product recall mechanism. They say the changes will ensure better product quality, and safeguard consumer rights.

China's General Administration of Quality Supervision, Inspection and Quarantine has released the new guidelines for public feedback. Carmakers who intentionally hide defects, or refuse to recall their products will face tougher penalties. Home appliance manufacturers are also affected by the new regulations. The guidelines cover a wider range of products than before.

Many consumers expect their rights to be better protected under the new regulations.

One consumer in Beijing said "It will better protect our rights."

Legal experts agree, saying the new guidelines go much further than previous regulations to look after the consumer.

Qiu Baochang, Lawyer of China Consumers Association said "The regulation clarifies for the first time that manufacturers must cover costs incurred by consumers in efforts to reduce safety risks of their products. It means the manufacturer has responsibility for minimizing defects as well as shouldering safety risks."

Home appliance manufacturers have also welcomed the new guidelines. But they admit they're likely to come under pressure, to make safety adjustments to their products.

Han Run, Vice President of Joyoung Co., Ltd. said "It could prompt home appliance manufacturers to improve product quality. The new guidelines will definitely affect our business. But in the long run, it will good for consumers and the credibility of businesses."

The general public have until this Saturday to provide their thoughts on the proposed guidelines. The quality watchdog will then make amendments based on the feedback received, and file a final draft with the legislative body for review. The approved guidelines will be implemented later this year.

Editor:Xiong Qu |Source: CCTV.com

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