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HK to clean up travel industry

07-23-2010 09:24 BJT

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A wave of scandals involving Hong Kong tour guides, has prompted the SAR to establish a special team to clean up the industry.

The Commerce and Economic Development Bureau together with the Travel Industry Council, will roll out a series of measures to regulate the industry and clear out unlicensed tour guides. The local government is also vowing to tighten supervision on tour guide qualifications. The travel complaint hotline service will stay open until midnight from August 1st.

The decision was made after a video showed a tour guide verbally abusing Chinese mainland visitors and forcing them to shop.

Rita Lau Ng Wai-lan, Secretary, Commerce and Economic Development, said, "We will handle the problem from two perspectives. First, we will focus on those zero-payment-tours. It needs a fundamental fix. Secondly, we will supervise the Hong Kong guide team. The recent case was an individual one. Only by unveiling written form of regulations can we solve the problem and improve our service."

Editor:Zhang Jingya |Source:

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